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edfu

Assistance Needed

Reply •Thanks • 2016/01/19 22:58:19 0 0

Good day,


I have paid for Spinnerchief 4 Ultimate but did not receive my serial number. My paypal receipt has been forwarded to [email protected]. Response from support has been slow, around 36 hours of waiting. Hope someone here can help, urgently pls.


Also, I previously paid for Spinnerchief 4 Elite. Can I receive a refund since I bought the Ultimate edition?


Thanks and regards

WhiteHatBox
2016/01/19 23:23:12
Already replied your email, please check.
Let's ROCK!
Aprilcaicai
2016/01/19 23:30:56
1 # edfu 1/19/2016 10:58:19 PM

Good day,


I have paid for Spinnerchief 4 Ultimate but did not receive my serial number. My paypal receipt has been forwarded to [email protected]. Response from support has been slow, around 36 hours of waiting. Hope someone here can help, urgently pls.


Also, I previously paid for Spinnerchief 4 Elite. Can I receive a refund since I bought the Ultimate edition?


Thanks and regards

Hi, we have got your message, and the support will check that asap, and then leave a message to you, sorry for the inconvenience.

edfu
2016/01/19 23:36:05
Thanks. I have just replied by email. Hopefully this issue can be resolved.
edfu
2016/01/20 01:24:51

Can you provide me with my serial number for Spinnerchief 4 Ultimate?


I understand that the refund for Spinnerchief 4 Elite is being processed now.


Thanks

edfu
2016/01/20 09:52:30
No response... Can I just have the serial number first? Payment has already been made...
edfu
2016/01/21 01:31:47
April, can you assist? No one seems to be working support right now.
Aprilcaicai
2016/01/21 04:10:31
7 # edfu 1/21/2016 1:31:47 AM
April, can you assist? No one seems to be working support right now.
Hi, edfu, sorry for the inconvenience, we will check that. please wait for a moment, i have informed the support. sorry
edfu
2016/01/21 05:12:42
It's been more than 40 hours since I paid through Paypal and I have yet to receive my serial number for Spinnerchief 4 Ultimate... Help!
edfu
2016/01/21 09:26:55
HELLO? Is anyone going to reply? It's been two days!!!
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